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ABOUT US

BorrowedBling.com realizes the nuisance of having to buy expensive jewels or a costly evening bag, just so it can be worn a few times a year, for special occasions. Then, once everyone has "seen it", most of us never want to wear these costly items again and end up wanting to buy something new for each big event.

That is where BorrowedBling.com comes to the rescue, by offering a unique and ingenious solution to this dilemma. We stock the finest in evening accessories, including: belts, jewels, crystal evening bags and accessories. Yet, instead of selling them for the hundreds or thousands that they are worth, you can BORROW them for a small monthly membership fee. Items can be checked out and then returned, as needed. Now you can have a brand new, and never seen before, item to wear at each special event without having to make any permanent or costly investments, and you'll never again have to worry about getting tired of always having to wear the "same old thing". Being a member of BorrowedBling.com is like having an upscale and exclusive department store at your disposal 24 hours as day, where everything is not only allowed, but also encouraged, to be worn and then returned. This is the answer to every female's shopping fantasy!

Think about this ladies... how many multi-carat genuine diamond rings or necklaces can you own? Most of us are lucky if we can ever afford one or two in a lifetime and then everyone we know has seen these same pieces on us, over and over again. This is your chance to add variety to your pre-existing jewelry collection, and we assure you that everyone will think that everything you wear is real. Why? Our gems are guaranteed to stand up against even the best diamonds and genuine stones out there. Many of the jewelry pieces that we carry are often used on television shows because they are a more affordable way to get the exact look of genuine diamonds, even under the brightest lights and closest camera shots. You can currently see some of our jewelry on several of the characters on "The Young and the Restless" soap opera. Our products are also sold to celebrities, and if our items are good enough for their sophisticated tastes, we assure you, they will impress you too!

Membership Levels

We have 3 membership levels to choose from:

  • If you're a Countess Member, you have access to everything in the Countess Closet for $29.95 a month. This allows you to borrow up to 2 items at a time, up to as many as you want each month
  • If you're a Duchess Member, you have access to everything in the Duchess Closet & the Countess Closet for $49.95 a month. This allows you to borrow up to 2 items at a time, up to as many as you want each month
  • If you're a Movie Star Member, you have access to everything, in all three of our closets for $99.95 a month. This also allows you to borrow up to 3 items at a time, up to as many as you want each month. (As a Movie Star member you also have access to our "Awards Night" premium items - you will be charged an additional monthly fee per premium item, while it is out on rent to you.)

(Please note that you can upgrade or downgrade your membership closet at any time by logging into your "Membership" page. However you can only downgrade your level after all previously borrowed items are returned and logged in with us and there is no partial month credit if you downgrade to a lower level before your next billing cycle.)

There is a 4-month time limit on borrowing of each item, but if you wish to keep it longer or purchase the item to keep permanently, just contact us via email. As long as your account is in good standing, you can borrow and return items as often as you like.

CONTACT INFO

Customer Service Phone Number: (877) 67-CRYSTAL / (877) 672-7978

E-mail: sales@borrowedbling.com

Damages & Loss

Simple wear and tear on items is normal. On jewelry items it is possible to break a clasp or a have a stone come out. On our evening bags we are aware that a few stones can come off during frequent use. These typical occurrences are not considered damage and there are no penalties to you. Damage is something that makes the item un-repairable, such as dropping a crystal purse and breaking the lock or having huge chunks of stones come off, or cracking a necklace in half or breaking a piece off. These damages are something that you will be charged for at our discretion. Usually damage reimbursement will be figured by taking half the cost of the "BUY" price of the item. But keep in mind that our products are tested and borrowed on a continuous basis and we know that an item truly has to be mishandled to break in a way that causes real damage. Purses must be dropped onto hard surfaces and jewelry must be stepped on or bent in strange configurations. We trust that all of our members will take care to ensure that nothing like this happens. If any of the items do not come back to us for any reason you will be responsible to pay the full purchase price for each item that was lost. We provide a trackable, pre-paid UPS label for you to return these items to us, so if an item does not reach us successfully the burden of proof is on you to prove that the package did indeed get checked in with a UPS location or representative.

Billing

We require a three - month minimum commitment to satisfy your Initial Term. When you join you will be billed your appropriate membership level fee on the same day of the month, for each of the first 3 months (usually on the day of the month that you originally signed up). You cannot cancel or refuse to pay your membership fees for any reason during these first 3 months. If you cancel your membership at least 14 days prior to your 4th month payment being due, and all borrowed items are sent back to us undamaged, you will not be charged anything further after your 3-month Initial Term is fulfilled.

Shipping

All items are shipped to you via UPS or Post Office and most items arrive within 2 - 5 days. They will always arrive with a UPS return label already included for you. There is a $9.99 round trip ticket charge assessed to your account each time your borrowed item(s) go out to you. If you borrow more then one item at a time and they can go out in the same package then you will only be charged ONE $9.99 round trip shipping fee for all of the items. When you're ready to return the item(s) you had out on loan, simply put them back in the box they came in, or in the padded envelope we include for you (for our smaller items) and drop them off at any UPS location or center near you. The return labels provided for you already have tracking and insurance paid for on them, and since your account will already have been charged the $9.99 round trip shipping fee when the items were sent out to you, there will be no additional charge when you return the item(s) back to us. As soon as you see on your "Membership" page that these items have reached us and have been logged in, in proper condition, you are immediately free to borrow new items. Please make sure that any velvet or leather boxes/pouches that your jewelry or purses arrived with are also returned to us with your items because there is a $4.95 charge for each missing jewelry box or purse pouch that does not come back to us.

Credits / Refunds / Cancellation Policy

Please note that once you sign up with us there will be no credits or refunds given on your monthly membership fee. Until the time that you notify us via email, 14 days in advance, that you wish to cancel your membership, we will continue to view you as an active member and extend all borrowing privileges to you that accompany your membership level, and therefore we will automatically bill you for your membership fees on the same day each month. We do reserve the right to put your account on temporary suspension if items are not returned to us, or if they arrive back with serious damage. There are also no partial month credits or charges, so if you upgrade your membership level in the middle of a billing cycle you will be charged the full additional amount that this higher level incurs, even if there are only a few days left in that billing cycle. If you downgrade your membership level in the middle of a billing cycle you will not be given partial credit and you will need to wait until your next fee is due before you will see a lower amount billed to you. For these reasons we recommend that you try to wait until the day before your next payment is due before you upgrade or downgrade your membership level, but the ultimate choice of when to do this is up to you. You can change your membership level and view when your next payment is due by logging into your "ACCOUNT" page.


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